Animal Emergency Clinic of St. Petersburg

Reviews

• William R

  Aug, 17 2018
  ★ ☆ ☆ ☆ ☆
  DANGEROUS MISDIAGNOSIS!!!! PLEASE READ FIRST!!!!!
  
  First off let me explain my Experience here the BAD'S, and the GOOD'S.
  
  Thursday night May 3, 2010 about about 9pm I rushed my Min-Pin because she was not acting her usual normal happy self. Having no expectations or knowledge other than my friend who was a vet tech guiding me in via text. We arrived to a very slow and dreary environment. Once we were taken back to the exam room which was fairly quick it was discovered by the tech that my dog had a 106 degree temp. She acted quickly and took my dog to the back and started cooling her down.
  
  Having no experience in this I really didn’t know what this meant. Later about 20 minutes the Tech came in and said that the Dr would be writing up an estimate. Once she returned with the estimate we were shocked at how expensive it was going to be, keep in mind NOTHING had been explained to us. After reviewing the cost I asked to speak to the Dr. (I shouldn't have had to ask to see the Dr.)
  
  The Dr. Came in and she was very cold. She had the attitude like she was being questioned, rather than having the bed side manner to understand we were concerned dog parents. She explained to me for the FIRST time that my dog was not going to make it though to the morning and she would eventually die. This was explained to us after the estimate as if we were here to get an oil change done to our car. When I started to question her about her opinion 20 minutes into my visit about my dog not making it she became very cold and obviously didn’t have any clue on how to talk to grieving parents who are not willing to let their child to go out without a fight.
  
  My next line of questioning was if she is going to pass anyway why are we spending over 1000 dollars on a vet bill. Her response was if we find out some more information on the blood test than we could put her down quicker rather than later. I then asked her for some time alone to think about our next steps. After crying and grieving with our 11 year old son, and our 12 year old Min-pin we decided that she deserved for us to fight until the end! So my next move was to locate the tech and let her know that we were going to move forward with the treatment.
  
  This is where the GOOD happened. As I approached the (lady at the front desk) she was heartless and rude telling me I would have to wait and to get back into the waiting room! This is where I began to think in my head “Do I really trust these rude individuals with my child”, and further more did I really want to give them my hard earned money and be treated with such TERRIBLE customer service? It took me about 10 seconds to understand my thoughts and I left immediately!
  
  Long story short I took my dog immediately to EMERGENCY CARE CENTER in Largo, and it was night and day! Having come from a hospital background this is how a place is supposed to look and feel. They took care of my dog, she had emergency surgery the next day and a week later my dog is back to her normal self!
  
  This was the worst experience of my life to be honest. But all I can think about is WHAT if this place would have treated me with respect and had good bed side manner? My dog would have been misdiagnosed and she would be DEAD Today!
  
  Shame on this place and shame on this staff! Remember one thing! There is always someone less fatigued and has less of a chip on their shoulder with more compassion for LIFE just waiting for an opportunity to help someone GREIVING and to save a life! We need people who are willing to FIGHT for good, and not have a chip on their shoulder instead!
  
  PLEASE WHOMEVER READS THIS DO ME ONE FAVOR!!! Get a SECOND opinion!! It saved my Girls life!!!!

Photos and maps

Nearest companies

• JB Factory Flooring

  Establishment, Home goods store, Furniture store, General contractor

  3100 22nd Avenue North, Saint Petersburg, FL 33713

  +1 727-322-5757

  jbfactoryflooring.com
• Winn-Dixie Wine & Spirits

  Establishment, Liquor store

  3350 22nd Avenue North, Saint Petersburg, FL 33713

  +1 727-323-2900

  winndixie.com
• Winn-Dixie Pharmacy

  Establishment, Health, Pharmacy

  ★ ☆ ☆ ☆ ☆

  1 reviews

  2139 34th North, Saint Petersburg, FL 33713

  +1 727-323-2911

  winndixie.com
• 22nd Ave N + 34th St N

  Establishment, Bus station, Transit station

  United States, Saint Petersburg, FL 33713
• 22nd Ave N + 32nd St N

  Establishment, Bus station, Transit station

  United States, Saint Petersburg, FL 33713
• Western Union

  Establishment, Finance

  2139 34th Street North, Saint Petersburg, FL 33713

  +1 727-323-2900

  locations.westernunion.com