SmartStyle Hair Salon 34th Street

Reviews

• Sophia Tramel-Morrow

  Oct, 25 2018
  ★ ☆ ☆ ☆ ☆
  I tried to make an appt. The girl who answere's the phone picked up when I called initially. She told me the person that would do my hair was coming in at 12 and that she would tell me how much the service would be. So I called back at 12 and was told the girl who is suppose to do my hair is "in the bathroom" So I said okay ill call back. I called back atleast 15 times and the girl at the front desk purposefully ignored the phone. I know this because I called from 2 other numbers and she answered the phone both times when I called from other numbers. When she answered the phone she told me the girl that is suppose to do my hair is running late.... Okay.. so she wasnt in the bathroom?? HORRIBLE customer service. I read the reviews and they are all bad but i thought I would give it a chance.. I have been here before and didnt like my hair but again wanted to give them another chance. NEVER AGAIN

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