AT&T

Reviews

• Geoff Martin

  Feb, 02 2018
  ★ ☆ ☆ ☆ ☆
  The recent software update left me unable to read my text messages. After spending 2 hours on the phone with customer support this morning I was told that I could go to an AT&T store and have them look at it the phone. The guy I spoke to acted like he didn't want to deal with me. Then he told me that I have to use a Standard white background..I said I pay alot of money every month for this phone and I want to be able to use the background I want. He said well I don't know what to tell you. I said how about I pay off the phone and go to Verizon? To which he replied go ahead. Filed formal complaint.
• Carla Jackson

  Dec, 13 2017
  ★ ☆ ☆ ☆ ☆
  The employees at this location DO NOT know how to provide customer service. Especially the manager, Chris. I observed him dealing with, (not helping) other customers during my 45 minute wait and he guy seems to enjoy getting the last word with AT&T's paying customers. Not one of the employees seem to be remotely satisfied with their jobs. If you are NOT planing to purchase Directv, headphones, an apple watch or add another line/new service then plan on being treated like you are a bother to Chris and his crew. BTW AT&T... Clearly I'm not the only customer paying over $300 monthly for service, so do us all a favor and use some of that revenue to purchase a shirt for Chris that covers his entire belly.

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